How do I sell pre-orders of my purchase products?

Manage Products →

In This Article:

How do I create a pre-order Product?
How do I release a pre-order Product?


You can create a pre-order for  your uploaded videos on the Products page.

  1. Click the Create Product button on the Products page.
  2. Fill out all the information for your product:
    • TITLE - Title the product to describe what it contains. Example: “Space Movie Deluxe Edition”.
    • DESCRIPTION - Describe the product your audience will be buying. Example: "Get Space Movie Deluxe Edition today! Includes over 5 hours of bonus footage."
    • TRAILER - Have a trailer uploaded? Select it. This will trailer will play on your homepage and in the embeddable player.
    • AVAILABILITY - This checkbox turns sales ON or OFF for the product. 
      Package Settings
  3. PRICE your product:
    • PURCHASE PRICE - Set your preorder purchase price. 
      • PAY WHAT YOU WANT - Enable Pay-What-You-Want pricing to allow customers to pay more than the base-price. We strongly recommend it!
      • PRE-ORDERS - If you want this product to be set in pre-order mode, select this option. If you want to start selling the content immediately, leave Pre-orders off.
        • RELEASE DATE - Know when your product will be released? Enter the date for the buyers!
    • RENTAL PRICE - If you want to enable rentals as well, you will need to do this AFTER you release the preorder. Rentals are streaming-only for 3 days for the buyers. Read more on rentals.
      Preorder Pricing
  4. Add product ARTWORK:
    • THUMBNAIL IMAGE - This image appears in customer emails, trailers, Facebook, Twitter, and your website. Images should use a 16:9 ratio. We recommend 1920px × 1080px to ensure it scales well. 
    • BANNER IMAGE - This image appears on the top of any collection page. Images should use a 10:2 ratio. We recommend 1920px × 420px to ensure it scales well.Package Artwork
  5. Add VIDEOS to the product to sell. Click the checkbox next to your uploaded videos to add them to the product. 
  6. Add EXTRAS to the product. Click the checkbox next to your uploaded extras to add them to the product:
    Package Extras
  7. Edit ADVANCED Settings:
    • GEOBLOCK - Also optional, but at the bottom of the product edit page, you can choose to geoblock the product or not. We recommend selling worldwide!
    • CUSTOM EMAIL RECEIPT MESSAGE -This is optional, but it is nice to include a custom email greeting, ie: filmmaker's personal message that gets sent to all who purchase this product.  Example: "We hope you enjoy Space Movie and are grateful for your support!"
      Advanced Settings
  8. Click SAVE to create the product.



Setting a release date WILL NOT automatically release your pre-order on that date. This date is strictly to inform your audience of when your content is being released.

  1. Go to the page of the product you want to release on the date you want to release it.
  2. Click the green Release now button on the top of the product page. 
  3. An alert will let you know that this release will charge the credit cards of those who have preordered and notify them of the release. Click the Release it! button to release it. You should expect to receive a payout for all pre-orders successfully charged, following the month of release.