Getting paid

Manage Payout →

IN THIS ARTICLE:

Who can sell on VHX?
When do I get paid?
What do I get paid?
Will I receive a breakdown of sales?
What about taxes?
Are there any international payout fees?
What verification information do I need to provide to get paid?
How do I set up my payout?
Do I really need to provide SSN?

WHO CAN SELL ON VHX?

We use Stripe Connect to process payments and send payouts via bank transfer. Every VHX seller must have a bank account in one of the following 17 countries listed below to offer content for sale:

Australia Austria
Canada Belgium
Denmark France
Finland Germany
Ireland Italy
Norway Luxembourg
Sweden Netherlands
United Kingdom Spain
United States

NOTE:

If your country is not on this list, contact us, or check out Vimeo On Demand, where you can sell from any country!

Vimeo On Demand

WHEN DO I GET PAID?

Funds will be deposited into your account by the 30th of each month for the previous month's sales. Example: if you sold 100 copies of your film in March, you will receive payment for those sales by April 30th. Payouts are made on a monthly basis.

NOTE:

During pre-orders and free trials, you will not receive payment. Customer cards are charged once your video content is released and you will receive your payout for all pre-orders after the month of release. 

WHAT DO I GET PAID?

VHX manages all payments processed by credit cards via Stripe Connect. Each month, VHX will transfer the funds from sales to the seller net of VHX Fees.

WILL I RECEIVE A BREAKDOWN OF SALES?

In addition to the details found on your Dashboard, we will send a monthly invoice outlining gross sales, all fees, and units sold for the month. We will also provide a breakdown of sales based on sales of Packages and geographic location.

WHAT ABOUT TAXES?

VHX does not collect sales tax on your behalf. Please see our  Sales Tax guide for more information. VHX does collect & remit VAT from European customers on your behalf. If you have over 200 transactions and $20,000 in sales each year, we will send you a 1099-K filing.

ARE THERE ANY INTERNATIONAL PAYOUT FEES?

Payouts to bank accounts in currencies other than USD are charged a 2% conversion fee. This is the percentage charged by our payment processor to convert funds from USD to your local currency.

What verification information do I need to provide to get paid?

In order to send you payouts every month, our payment processor requires identity verification as part of the compliance duties for running an online marketplace. These differ per country and are all listed here:

United States

  • Business type—is the account for an individual or a business?
  • First and last name of the individual account owner or company representative if it’s a business
  • Date of birth
  • Last 4 numbers of the SSN of either for the individual account holder or company representative
  • Business address (can be personal address for individuals)
  • Business name and tax ID (Employer Identification Number - EIN), if a business
  • Full SSN OR government ID or passport only if we’re unable to verify with just last 4 of SSN.

Canada

  • First and last name of the individual account owner or company representative if it’s a business
  • Date of birth
  • Business type—is the account for an individual or a business?
  • Business address (or personal address if individual)
  • SIN of the individual or the company representative OR scan of government ID or passport
  • Business name and tax ID (Business Number), if a business

Europe & the UK

  • Business type—is the account for an individual or a business?
  • First and last name of the individual or one or more company representatives if a business*
  • Date of birth for each company representative
  • Business address (or personal address if individual)
  • Scan of government ID or passport of the individual or company representative(s)
  • Personal address of each company representative if it’s a business
  • Business name and tax ID (if a company)
  • Scan of government ID or passport for individual account owner (or each company representative if a business)

*European businesses must submit company representative information for anyone who owns 25%+ of the business.

Australia

  • First and last name of the individual account owner or company representative if it’s a business
  • Date of birth
  • Business type—is the account for an individual or a business?
  • Scan of government ID or passport of the individual or company representative
  • Business address (can be personal address for individuals)
  • Business name and tax ID (Australian Company Number / Australian Business Number, ACN / ABN), if a business

Do I really need to provide my SSN or birth date?

For those regions that require it, yes, your Social Security number and Date of Birth are required. This information is used for anti-laundering and Know Your Customer regulations but not for tax purposes.

You can read a bit more about the requirements here and here.

HOW DO I SET UP MY PAYOUT?

The first step to getting paid is completing your payout information on the  Payout settings page.

NOTE:

Anyone who is listed as an Admin of your VHX site has access to the Payouts page. Members do not. Manage Admins & Members.

Here's what you have to do to get paid:

  1. Visit the Payout page in the Site menu.
  2. Enter your Business Details:
    Business Details
    • Business Type, Name, Tax ID, VAT ID, & Address - This information should relate to the entity actually accepting payments. This will often be a Corporation or LLC associated with your film or a distributor if they own all the rights to your film. If you are the owner of the video and accepting all payments, simply put your individual information and address. Tax IDs are only required for businesses. We'll use all of this information for payouts and to send you any necessary tax documents at the end of the year.
  3. Click the Save button once this is all filled out.
  4. Below that field, enter your Bank Account Details for direct deposit via ACH.
    Bank Account Details
    • Bank Account Holder information - First name, last name, and date of birth of the account holder.
    • Bank Account information - Country, Security information (differs based on country - for USA, it's last 4 digits of your SSN), Routing Number, & Account Number.
  5. Click the Complete Payout Setup button to save your information. Once your payout information is stored, we can pay you! You can change the bank account setup at any time by clicking the EDIT button on the Payout page.

NOTE:

We do NOT store sensitive bank account information on our servers.

Still need help? Contact VHX Seller Support Contact VHX Seller Support